Posts from:

March 2015

E-News - What Takes a Customer from “Wow!” to “Whoa!”?

Wow! can be defined in my world as the ability to deliver above and beyond customer experiences with empathy, excellence, and a sense of urgency. It takes a lot of work to wow a customer. It isn’t easy, and at times you have to be very creative to do so. Here are some examples of what we do to wow our customers here ...read more