E-News - Does Your Team Trust You?

Does Your Team Trust You?
In Top Gun, the hit that had Tom Cruise posters decorating the lockers of teenage girls in 1986, there was a scene that fans will most certainly remember:

Viper: Maverick, I flew with his old man. Tell me one thing…if you had to go into battle, would you want him with you?
Jester: I don't know. I just don't know.

Maverick, played by Tom Cruise, was one of the best and gutsiest fighter pilots. One of the “top guns,” as it were. Never the less, there were times when he felt he had much to prove, and he became reckless. So, his commanders and training staff, Viper and Jester, had to question if they would be comfortable trusting him in battle.

Now, let’s turn this around. Maybe you don’t think of yourself as a Maverick or a Tom Cruise, but does your team trust you? Yes? No? How do you know? Many of us employ great people, those in whom we must place vast amounts of trust for our well being and the success of our business. However, how many of those people who are placing their very livelihood in your hands truly trust you? How many are assured that you will always treat them and your customers and business dealings with honesty and integrity?

Being trustworthy does not mean we will never make mistakes, nor does it mean we are trying to win a popularity contest or that we must be adored by every member of our team at all times. What it does mean is that we always strive to operate a solid business and that we refuse to bend our principles or priorities for the sake of dishonest gain. It means we will never condone or participate in unethical business behavior. It means our team can rely on us to operate and grow a business they can work in, believe in, and rely upon.

I once read about Harvey Firestone, the tire guru. In his first few years of startup of The Firestone Tire and Rubber Company, Harvey ran out of money, yet many of his crew continued to work for him for months, even without pay. Why? You guessed it. TRUST! Those employees trusted Harvey Firestone and had faith that he would take them through that rough patch... and the fact that you recognized the Firestone name the second I mentioned it proves that he did just that!

If you truly want to find out what your team thinks of you as a leader (as you should desire to do), we have a leadership evaluation available. If you are interested in participating, please send me an e-mail at greg@gregmcafee.com.

Carry On!

Greg McAfee
Greg McAfee
HVAC Business Consultant